You never know when disaster may strike, shouldn’t you be ready? Creating an emergency readiness plan is essential to every business in every niche. We are all in business to work with, or for other people, and those other people would need to know if something were to happen to you, or your business. Do you have a plan in place that can alleviate some of that stress? If not, this is the blog post for you. We’re going to go over a series of ways to streamline your emergency readiness plan! This is all essential information, so stick around till the end to download your free checklist!
Where to start? Well, let’s say you’ve been out of commission for a couple of weeks and you have several angry customers.
Get back to business
Get in touch with, and take care of your top priority clients.
Your first plan of action is going to be getting in contact with those clients and do some damage control. With a quick spark notes version of why you mysteriously went MIA for so long in an email, most compassionate human beings are understanding, and forgiving. You may lose clients during your crisis. While that’t not ideal, it creates space for clients who better fit YOU.
Get your business back up and running smoothly.
You have your processes that are in place, and those need some TLC to get them back in tip top shape. This includes following up with leads, scheduling out social media posts, email campaigns, accounting, and any other general day-to-day activities that have been left hanging while you’ve been out of commission.
Prevent Future Dilemmas
Have a designated emergency contact
Having someone who can handle business STUFF for you while you’re no longer able is essential. Choose someone you have a mutual agreement with that should anything happen to one of you or the other, the other would pick up the slack, and make sure clients are taken care of. Whether its to notify them of what is going on, or to completely HANDLE the situation for you, complete the work, and wrap up any lose ends – That decision is completely up to you, and your confidante. This eliminates the issue of having your clients getting angry with you for not replying to emails.
Create a secure password bank
Store all of your passwords in one location, and make sure that it’s secure. Save these passwords in case anyone needs to log in to your accounts. From banking information, to client log in information, and everything in between. My favorite resource for this is LastPass. Make sure that your designated contact has your LastPass password, or that there is an easy way for them to get your LastPass password should anything happen.
We all hope and pray that nothing happens to us, but when it comes to business, it is better to be safe than sorry especially when you have clients depending on you.